Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Turnaround Time
0 comments

Placed an order for a pair of recessed trims and housings. Their warehouse put wrong parts into the box - some were correct ones , some were not - the point is you cannot use trims with the shipped housing.

Shipped back the wrong ones, wait for the correct ones - they never arrived.

Their sales guys are like robots - they talk all the time about all their limitations and force you do all the extra work to fix their mess.

Bottom line - several weeks after I am without the lights and have to pay for shipment cost. Avoid like a plague.

Product or Service Mentioned: Westside Wholesale Shipping Service.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Nov 11, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like