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Exchange, Refund and Cancellation Policy
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Placed an order for a pair of recessed trims and housings. Their warehouse put wrong parts into the box - some were correct ones , some were not - the point is you cannot use trims with the shipped housing.

Shipped back the wrong ones, wait for the correct ones - they never arrived.

Their sales guys are like robots - they talk all the time about all their limitations and force you do all the extra work to fix their mess.

Bottom line - several weeks after I am without the lights and have to pay for shipment cost. Avoid like a plague.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Westside Wholesale. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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